Terms & Conditions – DigitalMarketingAgency.com.pk
Last Updated: 2025
Welcome to DigitalMarketingAgency.com.pk. By accessing our website or using any of our services, you agree to the following Terms & Conditions. These terms explain how our services work, what we expect from you, and what you can expect from us. If you ever feel uncertain about any point, you can always contact us:
Email: info@digitalmarketingagency.com.pk
Phone: 0370 8507742
1. Who We Are
DigitalMarketingAgency.com.pk is a Karachi-based digital marketing company offering services such as SEO, social media management, Google Ads and Meta Ads management, website development, content creation, and branding strategy.
2. Accepting These Terms
By visiting our website, contacting us, or purchasing any service, you confirm your agreement with these Terms & Conditions. If you do not agree with anything here, please discontinue using our website or services.
3. Use of Our Website
You may use our website to explore services, submit forms, or request quotes. However, you may not:
- Copy or reproduce our content without written permission
- Attempt to harm the website or server
- Use the website for spam, fraud, or unlawful activities
- Submit forms using false or misleading information
4. Accuracy of Information
We do our best to keep information accurate, but occasional updates or errors may occur. We reserve the right to modify website content at any time and are not responsible for losses resulting from outdated information.
5. Service Agreements
All services are based on mutual agreement regarding scope, timelines, payments, revisions, and deliverables. These details are usually confirmed through email, WhatsApp, proposals, or contracts. Work begins once payment terms are clear and initial payments are received.
6. Payments & Billing
Payment terms depend on the service type. Generally:
- Web development requires upfront and milestone payments
- Marketing services operate on monthly retainers
- Ad budgets (Google/Meta) are separate from our service fee
Late or missed payments may result in delays, suspension of services, or removal of delivered work if payments remain incomplete.
7. Refund Policy
Due to the nature of digital services, refunds are generally not available after work has started. Refunds may be considered only in cases such as duplicate payments or if no work has begun after payment.
Marketing outcomes vary based on many factors, and we do not guarantee rankings, conversions, or specific performance results.
8. Client Responsibilities
Clients must provide required information such as account access, content, brand guidelines, and timely approvals. Delays in providing necessary materials can delay the project timeline.
9. Intellectual Property
Content created for you becomes your property after full payment. However, our website content, branding, and material remain the property of DigitalMarketingAgency.com.pk. We may showcase completed projects in our portfolio unless requested otherwise.
10. Marketing Campaigns & Ad Spend
Ad spend is controlled by the client. We manage campaigns but are not responsible for platform-related charges, account issues, or rejections by advertising platforms.
11. Limitation of Liability
We are not responsible for losses related to revenue, search engine updates, data loss, hosting failures, or business outcomes outside our control. Our liability is limited to the service fee paid to us.
12. Third-Party Tools & Links
We use third-party platforms such as Google Analytics, Meta Ads, and hosting services. We do not control their policies or performance, and users must review their respective terms.
13. Termination of Services
Either party may end a service by giving notice. All outstanding dues must be cleared. Once terminated, access rights and ongoing work will be concluded appropriately.
14. Privacy & Data
Your data is handled according to our Privacy Policy. We do not sell or misuse client data under any circumstances.
15. Changes to These Terms
We may update these Terms & Conditions when needed. The latest version will always appear on this page. If major changes occur, we may notify users through email or a website notice.
16. Contact Us
If you have questions about these terms, feel free to reach out:
Email: info@digitalmarketingagency.com.pk
Phone: 0370 8507742
Website: https://digitalmarketingagency.com.pk/
Location: Karachi, Pakistan